Frequently Asked Questions

Frequently Asked Questions… And Our Answers to Them

Internationally, where do your services extend to?

Due to our extensive range of International Connections, we can provide services almost everywhere in the world. We’ve retrieved patients from all over the South-East Pacific, Asia and Europe. For a map of where we’ve been, Click Here

What equipment and resources do you have available?

We have an impressive array of cutting edge medical technology and aeromedical aircraft on hand at any time, designed for a wide range of medical and travel needs. In 2014 Medical Air acquire its first Learjet 35A and then the second Learjet in 2015. Both aircraft are equipped with wide entrance doors for easy loading and Lifeport stretcher systems. We also have two King Air 200 aircraft fitted with Lifeport systems for regional air ambulance work. All our aircraft re ICU equipped.

What non-negotiables should we look for in an air ambulance company?

Whether you’re an insurance provider looking to partner with an aeromedical specialist, or an individual in need of an emergency service, you should always seek out an experienced and trusted company, that owns and operates its own equipment and has full-time dedicated staff. The company should be accredited and have all related licenses and insurance. A smaller, specialised company offers a more cost-effective solution.

What services does Medical Air Provide?

We specialise in Air Ambulance Services, Medical Escort via commercial airlines and Planned Patient Transfers from domestic hospitals.

Why are your prices lower than other Aeromedical Service Providers?

Medical Air prides itself on being a small, personalised Australian company. Everything is owned and operated in-house, from our experienced Medical and Aviation Staff, to our 10 aircraft. Due to our small and specialised nature, we are able to offer the lowest prices in the industry for a high-quality service. We guarantee it!

Why choose Medical Air over other providers?

Not only do we offer the best prices in the industry due to our low overheads and in-house assets, but we are considered an industry leader with more than 101 years combined aeromedical experience. We are also fully accredited with International Assistance Group which means are reach extends to just about anywhere Australians travel.

Why choose Medical Air over other providers?

Not only do we offer the best prices in the industry due to our low overheads and in-house assets, but we are considered an industry leader with more than 101 years combined aeromedical experience. We are also fully accredited with International Assistance Group which means are reach extends to just about anywhere Australians travel.

Why are your prices lower than other Aeromedical Service Providers?

Medical Air prides itself on being a small, personalised Australian company. Everything is owned and operated in-house, from our experienced Medical and Aviation Staff, to our 10 aircraft. Due to our small and specialised nature, we are able to offer the lowest prices in the industry for a high-quality service. We guarantee it!

What non-negotiables should we look for in an air ambulance company?

Whether you’re an insurance provider looking to partner with an aeromedical specialist, or an individual in need of an emergency service, you should always seek out an experienced and trusted company, that owns and operates its own equipment and has full-time dedicated staff. The company should be accredited and have all related licenses and insurance. A smaller, specialised company offers a more cost-effective solution.

What services does Medical Air Provide?

We specialise in Air Ambulance Services, Medical Escort via commercial airlines and Planned Patient Transfers from domestic hospitals.

What equipment and resources do you have available?

We have an impressive array of cutting edge medical technology and aeromedical aircraft on hand at any time, designed for a wide range of medical and travel needs. In 2014 Medical Air acquire its first Learjet 35A and then the second Learjet in 2015. Both aircraft are equipped with wide entrance doors for easy loading and Lifeport stretcher systems. We also have two King Air 200 aircraft fitted with Lifeport systems for regional air ambulance work. All our aircraft re ICU equipped.

Internationally, where do your services extend to?

Due to our extensive range of International Connections, we can provide services almost everywhere in the world. We’ve retrieved patients from all over the South-East Pacific, Asia and Europe. For a map of where we’ve been, Click Here

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